A keloid or a scar that keeps growing? Medical assessment in Algés
Raised, itchy, painful, or a scar that came back after being removed. Keloid treatment in Oeiras. Find out in 1 minute what to do next.
Dr. Michelle Campagnoli is a doctor specialising in the treatment of keloids.
Understand your case before booking
Answer five quick questions. At the end, the clinic receives your description and contacts you to book the consultation.
- 1Five questions, about 1 minuteTap and move on. There is nothing to type.
- 2The clinic receives the summaryAnd contacts you to book the consultation.
- 3No commitmentIt is not a diagnosis and does not oblige you to book.
- 4Discreet serviceYour details are used only to contact you.
of people with keloids have at least one blood relative with the same problem. Source: American Academy of Dermatology.
That is how long a keloid can take to appear after the injury, and to keep growing after that.
go away on its own. Unlike other scars, it tends to persist if left untreated.
It is not contagious and does not turn into cancer. But it can hurt, itch and be bothersome.
Signs that the scar needs attention
A keloid is a scar that grows beyond the boundaries of the original injury. It can appear after surgery, acne, a piercing, a tattoo, a burn, or even a small scratch.
It is not just a cosmetic matter: many people live with itching, pain and discomfort.
Grows beyond the injury
It extends past the edge of the wound and keeps getting bigger over time.
Raised and firm
Raised, hard to the touch and a different colour from the surrounding skin.
Itching or pain
Causes discomfort or tenderness, especially when clothing rubs against it.
Came back after removal
It has been treated or removed before and the scar returned.
Keloid or normal scar?
They look alike, but behave differently. Only the doctor can confirm, but these signs can help.
Call us and book your assessment consultation with Dr. Michelle Campagnoli.
No commitment · Discreet serviceKeloid
Hypertrophic scar
What people say and what is true
Tap a card to see the answer.
When to seek a consultation
It makes sense to book if…
- The scar is raised, hard or still growing
- It itches, hurts or is tender
- It has been treated and came back
- You want to know what options exist for your case
Look for other support if…
- The injury is recent (a few days old) and is healing normally
- You are looking for a promise of results: we do not make one before the consultation
Every keloid is different
The right treatment depends on the location, the size, the age of the scar and your medical history. Cutting it out without a plan can make it come back bigger.
- 01Examination of the scarand of your medical history, before any decision.
- 02Clear explanation of the optionswithout pressure.
- 03A plan defined for your caseand not the same treatment for everyone.
- 04We only go ahead if it makes sense for youthe decision is yours.
There is no single treatment for everyone
According to the American Academy of Dermatology, no treatment works best for every case. The choice depends on several factors, and that is what the doctor assesses at the consultation.
Where it is and how big it is
A scar on the ear is not approached in the same way as one on the chest or shoulder.
How long it has been there
The age of the scar and the stage it is at help to choose the way forward.
What has already been done
How it responded to previous treatments, and whether it has come back after being removed.
What you feel and what you want
Itching, pain or appearance. The plan is adjusted to what bothers you most.
What to expect at the consultation
Medical assessment
The doctor examines the scar and listens to your story before any decision.
Personalised plan
Options clearly explained and tailored to your case.
Follow-up
Monitoring of progress, with review appointments when needed.
Discretion and time
Private care, unhurried and with no pressure to go ahead.
Who will look after your case
Dr. Michelle Campagnoli is Clinical Director of Luxmed. She qualified in Medicine in 2002 and built her career across anaesthesiology, pain medicine and aesthetic medicine, working in hospital clinical teams in Lisbon and on the south bank of the Tagus.
It is this foundation that gives her the rigour and calm with which she receives each person. At Luxmed, her way of working is based on listening, safety and naturalness: understanding each case, and the story of the person living with it, before treating it.
- 2002Degree in MedicineFederal University of Rio de Janeiro (UFRJ)
- 2012Postgraduate degree in Pain MedicineState University of Rio de Janeiro (UERJ)
- 2019Master's degree in MedicineRecognised by the University of Lisbon
- 2022Specialty in AnaesthesiologyRecognised by the Ordem dos Médicos
- 2025Competence in Aesthetic MedicineRecognised by the Ordem dos Médicos
Dr. Michelle is one of the most attentive doctors I have ever met. She explains everything in detail and is super available and very professional. A true 5*!
Pleasantly surprised. I have been to other clinics, but never felt they paid attention to my complaints, they just provided a service. Here I was …
Dr. Michelle is a top doctor, very dedicated and with incredible knowledge of all the procedures she carries out at the clinic and proposes for each case. The …
Excellent service, from the explanation of the procedures to be carried out, to the rigour and care in the procedures performed, and of course the attention and concern …
A very welcoming and modern clinic. Dr. Michelle is a 5⭐ professional: besides being friendly and available, she tries to understand each person's individuality and …
Exceptional doctor. Lots of knowledge, innovative techniques, care and dedication. A super modern clinic, equipped with state-of-the-art equipment and in an excellent location. Highly recommended.
I visited the clinic for the first time and loved it, I can't describe it any other way. Dr. Michelle was super friendly and presented a complete treatment plan, …
I loved the space and the service. Everyone was very attentive. I send my recommendation and affection to Dr. Michelle, who was super kind and answered all my questions. Thank you very much.
Assessment consultation price
The medical consultation costs €100. Anyone who books through this page by 31 December pays €70.
From 100€ for
Consultation with Dr. Michelle Campagnoli
In Algés, booked by phone or WhatsApp.
- In-person medical assessment of your scar
- Explanation of the options suited to your case
- No commitment to start any treatment
Where are you coming from? We'll show you the way
Choose your starting point and we will tell you how to reach the clinic, by car, train, bus or plane.
New Life Miraflores
Office Center, R. Santa Teresa do Menino Jesus n.º 6, 9.º C
Miraflores, 1495-048 Algés
- Monday to Saturday09:00–13:00 · 14:00–19:00
- SundayClosed
Driving distances and times are calculated using OpenStreetMap (OSRM) data, without traffic. Flight times are estimates.
While you wait for your consultation
Small precautions that help, and what is best avoided.
What you can do
- 1Protect the scarFrom clothing rubbing and from knocks.
- 2Remove the jewelleryIf it appeared after a piercing and there is swelling around it, remove the jewellery and seek assessment.
- 3Photograph its progressTake photos from time to time. At the consultation, they show how it has changed over time.
What to avoid
- 1Do not tamper with it at homeDo not try to cut, burn, tie off or pierce the keloid at home. It can make it worse and make it grow.
- 2Postpone piercings and surgeryDo not get new piercings, tattoos or cosmetic surgery without speaking to the doctor first.
- 3Avoid “home remedies”Do not apply harsh products or “home remedies” without advice.
What exactly is a keloid?
It is a type of raised scar that grows well beyond the wound that caused it. It is not contagious and does not turn into cancer. It differs from a hypertrophic scar, which grows but stays within the area of the wound, and the distinction is made at the consultation.
Why did I get a keloid?
It usually appears after an injury to the skin: surgery, acne, a piercing, a tattoo, a burn, and sometimes a scratch. The causes are not fully understood, but there is a predisposition, partly genetic: according to the American Academy of Dermatology, between a third and a half of people with keloids have a relative with the same problem.
Is it hereditary?
There is often a family component, but not always. Having a relative with keloids increases the likelihood, and does not mean it will happen to everyone. It is more common in people with darker skin, but it can appear in anyone.
Does a keloid go away on its own?
As a rule, no. Unlike other scars, it tends to stay or to grow slowly over months or years. That is why it is worth having it assessed.
Why does it itch or hurt?
While the keloid is growing, itching, pain or tenderness are common. In a survey of people with keloids, itching was described as more intense than pain, felt mostly around the scar. If it bothers you, say so at the consultation: it is part of what we treat.
When should I see the doctor?
When the scar grows beyond the wound, becomes hard or raised, itches or hurts, limits movement, repeatedly breaks open, or has come back after being removed. If you have a fever, pus, or the area is warm and very red, seek urgent medical care.
Can I simply cut it off?
Surgical removal on its own carries a high risk of the keloid coming back, sometimes larger than before. That is why, when surgery is done, other approaches are usually combined with it to reduce that risk. The decision is individual and is made at the consultation.
What treatments are there?
Several approaches are described, which can be used alone or combined, and none works best for everyone. The choice depends on the area, the size, the age of the scar, previous treatments and what bothers you most. At the consultation, the doctor explains those that apply to your case.
Does the treatment hurt?
Some treatments can cause discomfort, and the doctor explains this before starting and adapts the approach. Tell us about your questions and worries at the consultation.
How many sessions will I need, and how long does it take?
It varies a great deal from person to person. Several sessions and a follow-up period are often needed. After examining the scar, the doctor will tell you what to expect in your case.
Can a keloid come back after treatment?
It is a real risk, even with treatment, and it is one of the reasons for follow-up afterwards. That is why we do not promise results before the consultation, and we plan the follow-up with you.
Can an old keloid be treated?
Yes. It can be assessed whatever the age of the scar. The doctor explains what is possible and realistic in your case.
Can I have piercings, tattoos or surgery if I am prone to keloids?
Speak to the doctor first. People who have had keloids are at higher risk of developing them again after any skin injury, so it is advisable to plan ahead of a piercing, a tattoo or cosmetic surgery.
Does the pre-assessment replace the consultation?
No. It helps the clinic understand your case and prepare for the consultation. Only the doctor can say whether it is a keloid and propose treatment.
Are results guaranteed?
No. Results vary from person to person and depend on each case. That is why we do not promise them before the consultation.
How much does the consultation cost?
The medical assessment consultation costs €100. Anyone who books through this page by 31 December 2026 pays €70. The cost of any treatment is set only after the medical assessment.
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